This book examines the causes of
conflict and provides guidelines on how to deal with them, by: Identifying
sources of conflict and ways to avoid them, Uncovering hidden conflicts and
getting them out in the open, Evaluating facts, studying alternatives and then
deciding, Developing rules for keeping conflictive situations productive,
Moving beyond conflict without harbouring resentment, Identifying personal hot
buttons and handling disagreements and seeing others perspectives and
presenting our own for greater acceptance and much more.
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