The present edition of this book serves two basic purposes. Firstly
it has been updated to include all the relevant cases since the last edition. Procedural
aspects of the law have been given greater focus. This edition includes the
latest developments and case law under the act. Secondly this edition will also
serve as a bridge between the consumer protection act 1986 and the proposed new
legislation. Reference to the consumer protection bill 2015 at different places
will enable the reader to appreciate the proposed legislation with regard to
the 1986 act.
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